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Approved FAQs
Create reliable answers to the recurring questions customers ask before they contact you.
Your knowledge. AI-assisted suggestions. Your approval.
Teach your AI Employee how your business actually works.
Business Brain combines information you approve with industry-aware AI suggestions to help you create stronger customer responses while keeping you in control.
- Approve every published answer
- Set quote and booking guidance
- Test before customers see it
Draft freely, test privately, and publish only when you are satisfied.
Confidence before automation
Useful suggestions become customer answers only after you approve them.
Business Brain gives your AI Employee a controlled source of truth. Add business facts, review suggested FAQs, define boundaries, configure booking, and test the result before a published version goes live.
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Add your business knowledge
Review your services, service areas, FAQs, policies, quote guidance, and preferred booking process.
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Refine AI suggestions
Use industry-aware suggestions as a starting point, then adjust each response so it fits your business.
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Test, approve, and publish
Ask test questions privately and publish the Business Brain only when the answers are ready.
What it gives your business
Useful capability, explained in plain English.
2
Quote guidance
Define what the AI may explain or estimate and where it must hand the customer to you.
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Booking rules
Choose which requests are appropriate and how customers should be guided towards availability.
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Safety and handoff
Set boundaries for sensitive, urgent, uncertain, or human-only conversations.
Clear answers before you start
Frequently asked questions
Does Crafted1 publish AI suggestions automatically?
No. Suggested information stays in draft until you review and publish it.
Can I test answers without creating a lead or booking?
Yes. Business Brain includes private testing so you can check the published knowledge without contacting a customer or creating a booking.
Can I control quote guidance?
Yes. You choose whether indicative guidance is enabled and define the approved rules and boundaries it follows.
What happens when the AI is unsure?
The AI Employee can avoid unsupported answers, collect useful context, and hand the conversation to you or your team.
Start with a free preview
Give your AI Employee knowledge you can trust.
Start with your website, then train and test Business Brain before activating customer-facing AI.
Build my AI-powered online presence